If it’s forecast for heavy and consistent rain, lightning or very strong winds we may cancel the tour and customers are entitled to a credit or a full refund. However, our boats have protection from the elements and it rarely rains for a sustained period of time in Sydney, so if it is forecast for sporadic rain and it is not deemed to be dangerous by our captain, we will go ahead with the tour.

Unfortunately, our boats are not wheelchair accessible. Both of our boats have ample room for moving about the deck. However, if you think mobility may be an issue on the boat, please contact us to discuss the suitability of our tours for you or your guests.

Yes our boats have a toilet on-board.

No, smoking is prohibited on the boat.

Our boats remain in enclosed waters at all times and we are never more than 5 minutes from land. We do not venture into the open sea (unless you’ve booked a private whale watching cruise), therefore conditions are usually very calm, however, due to the number of boats on Sydney Harbour, there are occasionally small waves or ‘boat wash’ that can rock the boat. However, our boats are very robust and designed to cope with any conditions on the harbour and meet strict Sydney Harbour Maritime safety regulations.

You often see wildlife on our tours such as seals, as well as whales & dolphins aboard our offshore tours from May to October.

However we can not offer 100% sighting guarantee on any of our tours.

While the boats are mostly dry there can be occasional splashes of water due to strong wind or passing ferries. However, towels and wind jackets are provided should you need them. Guests may also step off the boat onto the beach in very shallow water and get their feet wet.

No, it is not permitted to bring a baby. All children must be able to take a seat due to safety requirements and remain seated on the boat for up to 45 minutes. We do have child lifejackets available.

You will need ID with your home address for check-in to the yacht club on our afternoon lunch tour, and cash or credit cards if you want to purchase additional drinks (1 beverage is included with your meal). Everything is provided, on the morning tour.

Gratuities are optional, but if you really enjoyed the day and felt the crew did a great job, a tip would be much appreciated.

All our boats operate with $10 million public liability insurance. They are fully compliant and registered with the marine authorities AMSA and RMS to carry passengers commercially on Sydney Harbour. This includes annual tests by certified marine surveyors to check that all current commercial safety standards are in place. The boats also undergo twice-monthly mechanical checks. All our skippers are highly experienced and hold the appropriate commercial skipper qualifications.